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Illustration Gig

CustomerServiceIndex_cover.jpg

This the work I did for Allen Forkum's Automotive Report this month. It was kind of tricky NOT making these people resemble a celebrity.

Comments (2)

GarandFan:

I take my hat off to anyone who works directly with the public.

Terwiliger:

Having been on both sides of the "headset"--& having been a darned good rep--I agree with GARANDFAN...but only to a point.

The pool that customer service representatives are drawn from IS the public. At the bottom of it, they are nothing more than a cross-section of the dumb masses.

Proportionately, I find CS reps to be every bit as obtuse...perhaps even worse, because--if we experience a problem with a product or service--there is no where else to go.

Add to that the increasing tendency for "customer service" to mean "refuse all service--including service that the customer is entitled to--until he gets frustrated & goes away"...

...& as a group, they are not worthy of salute.

About

John Cox is a painter, cartoonist, and illustrator for hire. For information about purchasing existing work or commissioning new work, contact him by e-mail at john555cox [at] hotmail.com.

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This page contains a single entry from the blog posted on February 23, 2008 7:05 PM.

The previous post in this blog was Say What?.

The next post in this blog is Wine Label Illustration: Part 2.

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